Privacy Policy

Effective Date: [2025/2/25]

1. Introduction

Welcome to Dongyan-alu.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dongyan-alu.com and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Such as your name, email address, phone number, shipping and billing addresses, payment details, and any other information you provide voluntarily during registration, checkout, or customer service interactions.
Non-Personal Information: Including browser type, operating system, IP address, and browsing behavior through the use of cookies and other tracking technologies.
Transaction Data: Details regarding the products you purchase, order history, and communication logs.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders, manage payments, and provide customer support.
Improve our website, products, and services through data analysis.
Communicate with you regarding order updates, promotions, and important changes.
Enhance user experience by personalizing content and product recommendations.
Comply with legal obligations and enforce our terms and conditions.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, delivering orders, and conducting business activities. These providers are contractually obligated to protect your data.
Legal Requirements: When required by law or in response to valid legal requests by public authorities.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business assets.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can adjust your browser settings to refuse cookies; however, some parts of our website may not function properly without them.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we use commercially acceptable means to protect your data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After that period, your information will be securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict certain processing of your data. To exercise these rights, please contact us using the details provided in the “Contact Us” section.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to the practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child under 13, please contact us immediately so that we can take appropriate steps to delete the information.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, or country. By using our website, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this document and post the revised version on our website. Your continued use of the site after the changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: dominic.xu@dongyan-alu.com
Address: No.9 Changhong Rd, Dalu Town, Zhenjiang City, Jiangsu Province, CHINA.
Phone: +86 13003437887